What are the fees involved in paying online?
Tyler Technologies charges a service fee of 3.95%, minimum of $2.50, for credit card payments through the portal and a flat fee of $0.95 for electronic check (eCheck) payments.
What other bill payment options are available?
The NFWB offers options to pay online, in person, or over the phone. To learn more, visit https://nfwb.org/customer-resource-center/billing/.
How will the charges for online payments appear on my credit card statement?
Cardholders will see two charges on their statement:
- Niagara* Falls – for the base transaction amount, which is paid to the NFWB
- TYL*Niagara Falls Fee – for the 3.95% ($2.50 minimum) service charge, which is paid to Tyler Technologies
What fee applies if my financial institution or credit card company does not honor my payment?
A $35.00 fee applies for credit card chargebacks and eCheck returns, including for Not Sufficient Funds (NSF), Stop Payment, Closed Account, etc. The fee is added to the account and due immediately.